Workforce

BSDQ's team

Presidency

Marc-André Messier - President
Marc-André Messier

President

Active in the construction industry for over two decades, Mr. Messier stands out for his leadership and in-depth understanding of the issues shaping the sector, as well as of the BSDQ’s activities. President of Messier Électrique inc. since 2004, he has also distinguished himself through his sustained commitment to the industry, beyond his management responsibilities. A member of the BSDQ’s provincial management committee since 2023, he has also served as President of the CMEQ Outaouais section and as Secretary of the provincial executive committee, reflecting his desire to innovate and improve industry practices.

Managing department

Manon-Rachel Dupuis - Managing director
Manon-Rachel Dupuis

Managing director

The general manager is the link between the Provincial Management Committee and the various departments of BSDQ. He oversees the fulfillment of BSDQ's mission and the various mandates entrusted to him by the three owners (ACQ, CMEQ, CMMTQ). He is also accountable for the different departments, providing constant support to all teams. The development and implementation of the strategic plan, as well as public relations, also fall under his responsibility.

Sylvie Di Raddo - Deputy general manager’s Assistant
Sylvie Di Raddo

Deputy general manager’s Assistant

The assistant provides administrative and organisational support to the BSDQ. She is primarily responsible for managing the calendar, coordinating meetings, and preparing documents and reports. She plays a crucial role in the smooth operation of the management’s daily activities, facilitating decision-making and contributing to the organisation’s overall efficiency.

Operations (Code enforcement department and Customer support department)

Élaine Loriaux - Operations director
Élaine Loriaux

Operations director

The operations director is responsible for the customer service department and the Code enforcement department. Firstly, the custumer service provides support to users regarding the use of TES, the opening of projects, and guides them through the submission process. The management of bid guarantees also falls under the jurisdiction of this department. The Code enforcement service, on the other hand, offers support related to the application of the Tendering Code rules as well as the compilation of received submissions. It also serves as an investigative service that handles complaints from users who believe that Tendering Code rules have not been followed by other contractors involved with BSDQ.

Alicia DeBonis - Head of investigations and operations
Alicia DeBonis

Head of investigations and operations

The head of investigations and operations oversees the organisation’s entire investigation process while ensuring the smooth running of day-to-day operations. She manages services related to research, bid compilation, Code enforcement, bid bonds, and user complaints. Her inspiring leadership, persuasive skills, and strong communication abilities enable her to guide her team toward outstanding results.

Marie-Josée Tourigny - Code application specialist
Marie-Josée Tourigny

Code application specialist

The specialist embodies the very essence of rigor and integrity within BSDQ. She is responsible for maintaining fairness and compliance within the bidding processes, meticulously dedicating herself to gathering facts surrounding the complaints filed. She illuminates the nuances of each situation without ever offering an opinion or recommendation. Her commitment to transparency and fairness guides every step she takes.

Cynthia Beauparlant-Lessard - Head of user support and integration
Cynthia Beauparlant-Lessard

Head of user support and integration

The head of the customer support service plays a central role in managing and optimizing the department's activities. She is responsible for ensuring the consistency of information and procedures for all projects registered with BSDQ. She provides informed advice to professionals, clients, and contractors regarding the application of the Tendering Code. Additionally, she plays an active role in the development and training of her team.

Rachel Chartier - Coordinator, commitment process and user integration
Rachel Chartier

Coordinator, commitment process and user integration

The coordinator plays a key role in managing the commitment of new users at BSDQ. She is the point of contact for our ACQ partners and ensures that the commitment process runs smoothly and productively. Thanks to her organisational and relational skills, she significantly contributes to the success of our projects and the strength of our partnerships.

Agents - Customer support department

The agents of the customer support service play an essential role in the seamless functioning of the organisation. They are key players, providing first-level support to users and offering valuable technical assistance to those encountering difficulties with the TES. Thanks to their dedication and skills, operations run efficiently, ensuring a smooth and effective experience for all users. Their role is fundamental in maintaining user satisfaction and ensuring the proper execution of processes within BSDQ.

Émilie Lacombe - Agents - Customer support department
Émilie Lacombe
Geneviève Lavallée - Agents - Customer support department
Geneviève Lavallée
Alexandra Sabourin-Noël - Agents - Customer support department
Alexandra Sabourin-Noël

Communications and marketing department

Marie-Ève Branconnier - Head of communication and marketing
Marie-Ève Branconnier

Head of communication and marketing

The head of marketing plays a leading role that combines creativity, strategy, and vision. She has a visionary mindset, explores market trends, and anticipates the organisation's needs. Her analytical skills allow her to transform data and guide strategic decisions with finesse and confidence. Her contagious passion and expertise make her a convincing ambassador, propelling the company towards new horizons of success and innovation.

Mélissa Dumais - Industry monitoring and positioning advisor
Mélissa Dumais

Industry monitoring and positioning advisor

The advisor plays a key role in strategic research and analysis. Her skills enable her to anticipate trends and challenges in the construction ecosystem, ensuring optimal preparation in a continuous improvement approach for stakeholders. Her work allows BSDQ to strengthen its position as a key player in the construction sector. Her expertise is therefore an essential support for strategic planning, contributing to the sustainability and development of the organisation.

Jillianne Gignac - Communications and Marketing Advisor
Jillianne Gignac

Communications and Marketing Advisor

The Communications and Marketing Advisor transforms ideas into clear, engaging messages, helping to enhance the BSDQ’s visibility within the industry and among its partners. With a strong understanding of the latest trends and communication tools, she develops and implements innovative, targeted strategies for each campaign. Her approach combines creativity and effectiveness, ensuring measurable results and lasting impact.

Human resources and administration department

Alexandra Grenier - Head of talent and culture
Alexandra Grenier

Head of talent and culture

The head of talent and culture embodies the pledge to our values and the professional growth of the team. With a passion for people development, she shapes an environment where every talent can thrive and reach their full potential. Her strategic vision and empathy create strong bonds, fostering a trusting, inclusive, and dynamic atmosphere conducive to growth and well-being for everyone.