Find answers to your questions
HOW TO ACCESS THE TES?
You must obtain a user code and password from BSDQ by completing the commitment form available on our website. The company must designate a master user to sign the TES usage protocol. Once this is done, you will be able to access the TES via tes.bsdq.org.
CAN THERE BE MULTIPLE USERS FROM THE SAME COMPANY ABLE TO USE THE TES?
Yes, the BSDQ grants access rights to a master user, and this master user can create additional users for the company and grant rights to each one.
CAN A USER'S ACCESS TO THE TES BE MODIFIED OR REMOVED AFTER IT HAS BEEN CREATED?
Yes, a user code can be deleted if the user has not performed any actions in the TES, otherwise, it is possible to deactivate the user. This must be done by the master user, who can also modify access rights or reset passwords for other users in their company at any time. However, a master user code can only be deleted or modified by an administrator at BSDQ.
IS IT POSSIBLE TO CHANGE THE MASTER USER OF A COMPANY?
Yes, it is possible to change the master user of a company by designating a new person responsible for the account. This person will need to complete a new TES usage protocol.
CAN WE GET TRAINING BEFORE USING TES?
Yes, the BSDQ regularly offers free training sessions. Additionally, the BSDQ provides its users with a TES user guide tailored to their user type. Training videos are also available on our website. The online help allows users to instantly obtain information about how the application works.
WHAT IS THE TES DEMO AND HOW CAN YOU ACCESS IT?
The BSDQ offers a TES Demo service, allowing users to freely explore the application without worrying about making mistakes. To obtain an access code, you must fill out the registration form in the "TES Demo" section on BSDQ’ website. The BSDQ reserves the right to grant TES Demo access codes to its users only.
WHEN DISCONNECTED FROM TES, WILL THE ENTERED DATA BE LOST?
No, if an action allowing the information to be saved was performed before stopping all activity (examples: changing tab, taking possession, etc.).
ARE THERE ANY FEES FOR USING BSDQ AND TES?
To find out all the fees, go to the " Pricing’’ page in the "Commitment’’ menu. Otherwise, for the project owner and their professionals, there are no fees, but for contractors, some fees apply, such as the annual membership fee of $100 plus taxes and the bid deposit fee of $5 plus taxes each.
CAN A TENDER BE PREPARED WITHOUT HAVING AN ELECTRONIC DEPOSIT IN THE ACCOUNT?
Yes, you can prepare the tender. However, you will need to purchase an electronic deposit to submit it. Electronic deposits can be bought through the TES using a credit card, costing $5 each.
WHAT IS THE MAXIMUM NUMBER OF RECIPIENTS FOR A TENDER AND THE MAXIMUM NUMBER POSSIBLE PER FAVORITE RECIPIENTS LIST?
250
ARE THE FAVORITE RECIPIENTS LISTS UNIQUE TO EACH USER WITHIN A COMPANY?
No, a company can have up to 5 favorite recipient lists, each totaling a maximum of 250 recipients, shared among all users.
CAN THE TES PROVIDE THE OFFICIAL LIST OF RECIPIENT CONTRACTORS FOR A PROJECT?
No, however, the TES allows recipient contractors to indicate to bidding contractors their interest in receiving tenders for a particular project.
HOW DOES A RECIPIENT CONTRACTOR INDICATE TO BIDDERS THAT THEY ARE INTERESTED IN RECEIVING TENDERS FOR A PROJECT?
Through the TES, by signing up on the list of interested recipients for a project using the “Interest to tender” function.
CAN A TENDER BE MODIFIED AFTER IT HAS BEEN SUBMITTED?
Yes, if the closing date and time at BSDQ have not passed, you can modify the tender using the "Retrieved’’ action.
CAN A TENDER BE DEPOSITED AFTER THE BSDQ CLOSING DATE AND TIME HAVE PASSED?
No, a message will be displayed to inform the bidder that he will not be able to submit their tender.
WHAT HAPPENS IF THERE IS A DATE POSTPONEMENT OR THE ISSUANCE OF AN ADDENDUM AFTER THE SUBMISSION HAS BEEN DEPOSITED?
The tender can be retrieved, modified, and resubmitted until the BSDQ closing date and time, provided that the BSDQ has been notified before the tenders are made available.
WILL A BIDDER RECEIVE A NOTIFICATION INFORMING THEM THAT THEIR SOLE TENDER HAS NOT BEEN FORWARDED?
Yes, they will be notified by email. The bidder can also check their tender to see the status marked as "Returned".
HOW TO OBTAIN THE WITHDRAWAL DEADLINE DATE AND TIME?
The withdrawal deadline date and time appear in the project sheet in the "Closing date" section.
FOLLOWING THE WITHDRAWAL OF A TENDER, WILL THE RECIPIENT BE NOTIFIED OF THE WITHDRAWAL?
Yes, as soon as the tender is withdrawn, the TES generates a notification, and the status of the tender changes from "Deposited" to "Withdrawn." The status change confirms the withdrawal.
IS IT POSSIBLE TO DEPOSIT TO A PROJECT MANAGER?
Yes, since a project manager is included in the definition of recipient contractor according to the Code.
IS IT POSSIBLE TO WITHDRAW A TENDER ADDRESSED TO A PROJECT MANAGER?
No, a tender can only be withdrawn if it is addressed to multiple recipient contractors.
HOW DO TENDER SECURITY OPERATE WITHIN THE TES?
There are two possibilities regarding tender securities: the bid bond and the electronic deposit. The TES features a dedicated module for issuing and depositing bid bonds. After the surety company submits the bond in the TES, the bidder simply needs to sign it electronically and attach it to their tender before submission. A deposit by electronic bank payment as a security can also be made. In this case, the payment must be made through your banking institution before the project closing date and time at the BSDQ.
DOES THE REFERENCE NUMBER OF THE BID SECURITY CHANGE IF THE AMOUNT OF THE SECURITY IS MODIFIED?
No, the reference number of the security remains unchanged for the same tender.
WHAT HAPPENS TO THE BOND IF THE PROJECT'S CLOSING DATE IS DELAYED?
A new bond must be requested if the new tender date is set beyond 30 days from the one indicated on the bond.